We’re absolutely over the moon to share some exciting news with you all – Lacy Locks has been awarded the Phorest Client Experience Award 2025! This award is extra special because it isn’t given out by a judging panel or industry board – it comes directly from you, our lovely clients.
You’re The Reason Behind Our Win
Phorest, the booking system we use, recognises salons that deliver the very best customer experience, based on genuine client reviews. To win, we needed to maintain a 4 out of 5 star rating or higher for 12 months straight – and with hundreds of glowing 5-star reviews, we’re so proud to say we’ve done just that. This award is proof that when you visit us for your hair extensions, colour, or a fresh new cut, you’re leaving happy and feeling fabulous.
At the end of the day, our mission has always been to make every person who walks through our doors feel special, and this award shows that we’re truly living up to that promise.
A Big Thank You From Us!
We honestly couldn’t have achieved this without you – our wonderful clients who take the time to share your experiences and keep coming back to us. Your loyalty, kind words, and recommendations mean the world, and we’re so grateful for every single one of you.
And of course, a massive shoutout to our incredible Lacy Locks team. Their hard work, passion, and creativity are the heartbeat of our salon, and this award belongs to them just as much as it does to our clients.
As always, if you’re ready for your next hair transformation, get in touch with us today to book your appointment.